dimanche 17 janvier 2016

What To Look For In Remote PC Assistance Software

By Olivia Cross


If you have any experience with computers, chances are that you've been asked at one time or another to play troubleshooter for a friend or family member. There's also a good chance that your assistance is being provided to the same individuals over and over again. For most people, this help often necessitates traveling to the other person's house to gain access to his or her computer. With any of the top remote PC assistance programs, that travel can be completely eliminated.
Naturally, you may not need any software if the only time anyone ever asks for help is when you happen to be in the vicinity of the problem computer. Still, when you're being called to help friends and family on a regular basis, chances are that you'd benefit from being able to remotely access their system without ever leaving your own house. Before obtaining software to make that possible, however, you need to understand the key features involved.


Obviously, price is a major concern. There are different program at different price ranges, and most paid software programs have all the bells and whistles you could ever need as a professional troubleshooter. Still, if you're not in that industry, there's no need to pay anything. That's because there are many free software programs that can accomplish your goals. Windows even has remote capability built into its software.

You also want something that is easy to install. The last thing you need is to have to travel to help a friend install a program for remotely accessing his or her system at the very moment when they need you troubleshooting some other problem. Simple installations are available, so those concerns are easily addressed. And, for those family members who are truly clueless about computers, you can always install it for them well in advance of their next troubleshooting need.

As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.

Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.

Temporary portals with strong security measures are usually preferable though. Many casual computer users have some serious reservations about security, imagining that any outside access could pose a threat to their system. They see it as a potential security breach, and thus prefer temporary access so that they can see what is being done. Obviously, you want to help them feel that their systems are safe and secure.

So, if you're the type who likes being called over to fix other people's computers whenever something goes wrong, then you probably already have everything you need. To free yourself from those travel requirements, however, choose a good off-site access program to handle those pesky troubleshooting tasks.




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