mardi 2 février 2016

Improving Standards Of Living With Water Utility Billing Software

By Nancy Gardner


This system is being used today for billing purposes in several towns and also all sizes of companies. The system uses programs such as M uni billing which is uses the technology of cloud computing and is utilized every day by companies, cities, towns and private firms across united state and some parts of Canada. After many years of application by the municipalities, system analysts are now conversant with the challenges of developing and using such technologies. So companies which have ventured into developing such systems should aim at developing systems which are and convenient to use. So water utility billing software link water meters with service providers central computer.


Cutting down labor force a company does not require a lot of utility workers to handle issues relating to billing since the machinery can perform all this work. The idea eliminates errors in the system, reduces data redundancy and limits unauthorized access to information.

Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.

Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.

All these stages should be arrived at after through consultation with user of the system being developed. Program analysis is the next stage whereby the programmer evaluates the existing software to check out for any loop holes it might have had to correct them in the new program so as to meet organization need.

The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.

After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.

The program makes billing so easy and enjoyable as uploading files, clicking several buttons and printing of bills do not use devices for meter reading. This billing software assists so much in terms of water conservation. It reduces water wastage and monitors the consumption patterns of different users. The information collected from these programs is on second to second basis so the user gets up to date information about their water bill.

Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.




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